Shipping policy
Shipping and Delivery Information
Jinxie offers free shipping on all orders within New Zealand.
For international shipping please email us at info@jinxie.nz
Once your order is received, it will be ready for shipping within 24 hours. However, sometimes it can takes up to two business days, particularly during busy shopping seasons. If you do have an urgent order, please contact us.
Once picked up by the courier, you will receive an email from us letting you know your purchase has been dispatched.
Estimated Delivery times:
Standard delivery 2 - 4 working days after dispatch. Rural deliveries can take up to 7 working days. We dispatch orders Monday - Friday (not public holidays).
Your order will be delivered to the address you indicated when your order was placed. We do not deliver to PO Box addresses.
Jinxie does everything in its power to respect the delivery times indicated on the website. We cannot, however, be held responsible for the consequences of a late delivery or the loss of a package caused by a third-party contracted to make delivery, or by you, or because of some unforeseen event or an Act of God. In the event where you do not receive your package, an investigation will be conducted with the carrier and may take several days upon receipt of your claim. During this period of investigation, no reimbursement or re-delivery will take place.